Pet Support 24/7 values your privacy.
Before using our veterinary AI service, please understand how we handle your data. We comply with both California Consumer Privacy Act (CCPA) and EU General Data Protection Regulation (GDPR).
🔒 Your Privacy is Protected:
- We DO NOT sell your personal data to anyone, ever.
- All your pet health data is encrypted on our servers using your password as the encryption key.
- We cannot read your conversations — only you have access to your encrypted data.
Essential Cookies We Use:
Our service uses only essential cookies that are strictly necessary for the application to function. Under GDPR Article 6(1)(b), these are required to provide the service you're requesting:
- Authentication Cookies: Keep you securely logged in and verify your identity.
- Session Management: Maintain your conversation state and prevent data loss.
- Encryption Keys: Locally store encryption data to protect your pet health information.
- User Preferences: Remember your language and settings.
Your Data Rights (CCPA & GDPR):
You have the right to:
- Know what personal information we collect and how it's used
- Request deletion of your data at any time from your account settings
- Access and download your data in portable format (PDF export)
- Opt-out of data sales (we never sell your data)
- Withdraw consent and delete your account at any time
By continuing to use this service, you acknowledge:
- You understand we use essential cookies for site functionality
- You consent to local storage of your encrypted pet health data
- You accept our privacy practices as described above
For EU/EEA users: Our legal basis for processing is "performance of contract" (GDPR Art. 6(1)(b)) — these cookies are necessary to provide the veterinary AI service you're requesting.